Guidance on Short-term Flexible Working

Help the Hospices and Working Families have developed booklets on short-term, flexible working solutions for carers and employers.

From April 2007, carers of adults will have the right to request flexible working. A request can be made once every 12 months. However, for many people, the caring role can be unpredictable and may only last for a short period.

The guidance includes:

  • Carers' statutory rights at work
  • Additional benefits that employers might offer
  • Balancing the needs of the carer and the employer
  • Flexible working options that may work on a temporary basis
  • Other support for carers
  • Real-life examples

Download the Flexible Working Booklet - for carers
Download the Flexible Working Booklet - for employers

Booklets are free for hospices to distribute to carers, and £5 for employers and other organisations.

Read more about juggling work and caring.


We are interested in receiving feedback on the flexible working booklets for carers. Please download a feedback form or email t.sealey@helpthehospices.org.uk.


Tips for supporting carers in the workplace

  • Make it okay to talk about carer issues
  • Small things make a difference, eg access to a phone or a parking space
  • Foster a flexible 'can do' culture
  • Be fair and consistent
  • Treat people as you would want to be treated
  • Set realistic goals with clear outcomes
  • Have a contigency plan to deal with emergencies
  • Put your trust into people and expect the best from them
  • Deal with concerns and disciplinary issues promptly
  • Hold regular reviews
  • It's okay to say 'no' to requests - if you have a business case
  • Communicate - talk about any changes with all employees